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Using PuTTY to connect to the console shell

Here is a brief guide on using PuTTY to connect to our console shell, for both virtual and dedicated machines. PuTTY is a simple SSH client available for Windows (but also works on Linux).

  1. Type in the name of the console machine. See the Console Shell Page for information on how to determine this for dedicated hosts and virtual machines.
    Typing the hostname
  2. Type in the username with which you would like to log in as. For customers with dedicated hosts, this is always ‘dhshell’. For virtual machine customers, this is the same as your virtual machine name (joebloggs in the example)
    Typing the username
  3. Select the public key. This is mandatory if you’re a dedicated host customer — please get in touch if we have not provided the PuTTY key. For virtual machine customers, the password will be the same as the one in the “welcome” email, unless you have changed it, of course.
    Selecting the key
  4. Save the session (optional). This is a handy short cut to help you quickly log in. Type the session name you’d like in the Saved Sessions box, and click “save”.
    Saving the session
  5. Click “connect”. Et voilà! It should have logged in. You might get prompted to accept the host key. If you would like to check it, we have a list of host keys available.
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