Passwords and keys for Bytemark services
If you’ve lost track of your access to Bytemark systems, here’s a short run-down of the passwords that we will email to you, so that you can find them in your email. Alternatively, you can contact us if they need resetting.
When we register you as a user of our services, you will be emailed a single sign-on login which allows you to access your account control panel, forums, chat server, and speed up repeat orders.
The email looks like this:
From: email@example.com To: firstname.lastname@example.org Subject: Bytemark Control Panel password for johnsmith Dear John, This email contains your Bytemark Control Panel login details. These details will initially allow you access to our user forums, but are intended to be a "single sign-on" for access to all Bytemark services. ...
You can ask for a reminder of your single sign on password at the control panel.
Virtual machine login
From: email@example.com (Bytemark VM support) To: firstname.lastname@example.org Subject: Virtual machine details for johns (22.214.171.124) Your new virtual machine is up and running. The root password for your virtual machine at 126.96.36.199 is xyz123 which you can get to with this command: ...
Dedicated host login
Thanks for your order, your machine is now installed, configured, and available for use. Here are the details you'll need to use to connect: Hostname : johns.dh.bytemark.co.uk IP : 188.8.131.52 Root password: xyz123 [Don't forget to change this!] Inside /root, on the machine itself, you'll find an SSH key which may be used to view the serial console and remotely reboot it. ...
Note that this email does not contain the key for the console shell, you must copy this off the host after you receive the email.
What’s my ‘admin’ login, what’s the mysql root password?
If you use Symbiosis we will have set your ‘admin’ user password to be the same as your root password. The mysql root password will also be the same – that is the password you’d use at the phpmyadmin interface, if you have that installed.
“We recently suffered a hosting crisis and turned to Bytemark for help. The staff were cool, calm and collected throughout. They offered a very high level of customer service. and enabled us to switch over 85 domains and 100s of email addresses in a very short space of time.”