Cloud hosting is a method of providing virtual resources to customers in a way that is cheap and scalable. If you have a Bytemark Cloud Server, you are using Cloud hosting!
The “cloud” is a collection of virtual servers, spread over several physical machines. These virtual servers are not tied to a single physical machine and are therefore not affected when there is an outage of a single machine.
This is distinct from “dedicated” hosting, where data is physically tied to one machine.
In short: we designed our Cloud Servers to stay running; you are not obligated to over-provision for reasonable uptime or to avoid data loss.
Behind the scenes, we sometimes move your servers between different machines; a process called ‘live migration’. This allows us to perform upgrades and fixes to both software and hardware as needed, without interrupting our customers’ services.
Most server providers (who don’t do live migrations) tie your server to a piece of hardware. When that hardware fails, these providers may require you to rebuild your server from backups, or wait for hardware to be re-provisioned. Our Cloud Servers can usually be rebooted on new hardware when a failure is detected, shortening down time.
We also use custom-designed network storage allowing you to add more storage whenever you need, as well as for us to live migrate that storage in case of trouble.
Our command-line client is another way of managing your server and is perfect for those who are familiar with the command-line.
You can do all sorts of things with the command-line client, such as create a new account, image a new Cloud Server, or manage an existing Cloud Server.
If you’re a programmer, you might also want to integrate with our API.
Get started now with our installation instructions!
Symbiosis is an open-source hosting environment developed at by the team at Bytemark.
Setting up a server from scratch can be fiddly and repetitive. That’s why we created Symbiosis: a simple but powerful way of setting up and managing servers.
Using Symbiosis to manage your server means there is less time spent setting it up and more time spent developing your applications.
You can use it to:
Symbiosis is built on reliable Debian GNU/Linux. It’s available free with every Bytemark server and is fully documented.
A Gibibyte (GiB) is a binary Gigabyte.
Computers use the binary (base 2) number system, whereas humans are more used to the decimal (base 10) number system - which gives nice, round numbers!
1 Gigabyte (GB) is equal to 109 bytes (1,000,000,000 bytes) 1 Gibibyte (GiB) is equal to 230 bytes (1,073,741,824 bytes)
Physical computer storage, such as RAM and Hard Drives, is typically sized in decimal units eg. Kilobytes (KB), Megabytes (MB), Gigabytes (GB) etc.
Bytemark measures the resources allocated to its Cloud Servers in binary units eg. Kibibytes (KiB), Mebibytes (MiB), Gibibytes (GiB) etc. Resources measured in binary also happen to be slightly larger than decimal ones, so you are getting more for your money!
You can find more information on the Gibibyte here: https://en.wikipedia.org/wiki/Gibibyte
Archive storage is an ideal place to store backups as it’s cheap and guaranteed to be on different underlying hardware than your main SSD storage. It’s also useful for log files and other data where performance isn’t critical.
Read more in our extensive user documentation including a simple way to make your Symbiosis backups more secure.
A dedicated server is a physical machine that is owned by you and used to run your services alone. As mentioned above, this means that your data is physically tied to one machine.
In contrast to Cloud Servers, your resources are not shared with other users.
Dedicated Servers are a great option if you’re running a high traffic site or large database.
We designed our fully-owned, custom-built data centre “YO26” to be as energy efficient as possible.
Most notably, we minimise the need for expensive air-conditioning by using fresh air cooling. When the external temperature is less than 21.5 C (90% of the hours in the year, here in York!) the data centre can be cooled without the use of air conditioning compressors.
Our YO26 Data Centre is also powered by 100% renewable energy, as certified by Total Gas & Power.
Clustered hosting is a type of hosting that can use both dedicated and cloud servers to spread a load across multiple machines.
This approach is favoured by high-traffic sites who are concerned with increasing availability and decreasing the chances of one service affecting another.
Yes! Load balancers are configured within the Bytemark Panel, with no code or complicated configuration required. Simply select your target instances, point your web traffic at the load balancer and we handle the rest. They are also available via the Bytemark Cloud API, enabling dynamic on-demand scaling for our advanced users.
Yes! For servers in both York and Manchester, we offer two ways to take backups: scheduled and manual.
Automatic scheduled backups can be set to happen on schedules that you configure. You can have up to three schedules for taking backups.
You can backup your root disc at any time. Manual backups will be stored indefinitely until you choose to delete them.
Backup pricing is based on storage cost, dependent on the size of your disc and the number of backups you choose to keep.
We provide 25GiB of backup storage free for every Cloud Server, enough to keep one free backup of a 25GiB disc. Additional backup storage is charged at £2 per month for each 100GiB storage block.
You can see full documentation on our backups service here: https://docs.bytemark.co.uk/article/cloud-server-backups/#what-can-i-do-with-backups
We accept all major credit and debit cards including MasterCard, Visa, AMEX and Maestro.
Your monthly invoice will include applicable VAT charges which are clearly indicated on the document for your records.
In order to ensure valid card details are entered, we will initiate a pre-authorisation check by taking payment with the card for £0.66, which is then cancelled.
We provide daily pricing values to help you budget and compare costs between providers.
The daily pricing may in reality fluctuate within a small tolerance, as it is based on monthly values.
It really depends on your unique requirements - which is why we have designed our cloud hosting platform to be completely flexible and scalable.
At the top of this page we have provided a selection of Cloud Server specifications with suggested use cases.
If you’re still unsure, or want to chat through your options, our support team are happy to offer advice and guidance.
Call us on +44 1904 890890 or email the team on firstname.lastname@example.org
Charges are still applied to powered off servers unless they are deleted and/or purged.
You can expect your Cloud Servers to be available for 100% of the time — that is to say that once you start a Cloud Server running, it won’t stop running due to hardware faults.
If there is a failure of a Cloud Server, providing the customer’s machine was “properly configured” at the time of a failure, Bytemark will refund 10% of hosting fees for every full hour that it is down or unreachable. (For more details, please check our Service Level Agreement)
Cloud servers are extremely quick to provision. In most cases they can be set up in under 5 minutes.
Yes! Any of our experienced system administrators can take a quick look for you, free of charge, to help determine how much work it would be to migrate your services across to Bytemark. All we’d need you to provide is a login to your existing server. Once we’ve had a look, we can give you an estimate and if you want to proceed then our standard charge is £100/hour, billed in 15 minute chunks. We’ll establish a plan with you that lets you test the new server just before everything goes live.
After we’ve migrated your services across, if you’d like us to look after your server then we can do that too! Just let us know and we can talk to you about your options.
If you’ve bought a domain with someone else, you might one day decide to transfer it to Bytemark (huzzah!).
There are two different ways to transfer your domain to Bytemark, and it depends on whether or not your domain ends with .uk.
Please see our full documentation here for further instructions
The trial has a limit of £50/month spend which includes Cloud Servers, additional discs, IP addresses and backups.
It does not include domain registrations, which must be purchased separately.
The trial lasts for 7 days. You may upgrade at any time during the trial by clicking the ‘Upgrade’ button in Panel.
Yes! We provide cloud hosting, DNS hosting, and domain registration independently from each other. Most people will need a domain name, and DNS hosting: you don’t have to buy them from us, but your sites may be slightly more reliable if you’re not relying on a separate DNS service provider.
This is completely up to you! We recommended choosing the OS you are most familiar with.
For Cloud Servers, there is no minimum contract period. We will only bill you for the resources you use.
However, we do respect long-term commitment and can offer a fair reduction for 2-3 year contracts.
For dedicated servers, we offer an annual billing option which can save you money.
Yes, you are able to increase or decrease your Cloud Server resources at any time and your billing will be updated accordingly.