Meet the team


Picture of Julia GronnowJulia GronnowFinance Director

Julia Gronnow

Julia joined Bytemark in 2016, bringing invaluable executive and technical experience to the board. Previously, she was Finance Director at Yorktest Laboratories for 5 years. Prior to that, Julia was the Management Accountant at Gamestation, helping them expand from 30 to 350 stores while growing their finance team from 3 to 25 staff. Julia enjoys travelling, walking and relaxing spa days.

Picture of Pam HindsPam HindsHuman Resources Director

Pam Hinds

Pam joined us in 2015, bringing to Bytemark multi-industry experience coupled with a strong management background focused in operations & HR. She is responsible for growing our teams in all aspects of management, recruitment, professional development, coaching & mentoring as well as overseeing staff wellbeing. In her downtime Pam enjoys retail therapy and sunshine!


Picture of Angela PainterAngela PainterFinance Assistant

Angela Painter

Angela is our Finance Assistant who manages the sales and purchase ledger on a daily basis. This includes credit control, supplier payment runs and providing additional assistance to the accounts team when required. She has recently been training to comfortably complete a 5k run with a future goal of being able to run 10k.

Picture of Sally EvansSally EvansFinance Manager

Sally Evans

Sally is our Management Accountant who keeps on top of all our monthly finances. She loves to take her children out to exhausting days in country houses, but would prefer to be at the casino.

Customer Services

Picture of Ian EiloartIan EiloartSystem Administrator

Ian Eiloart

Ian joined us in 2016 from the University of Sussex, where he’d been a systems administrator for 16 years. He’s also served 8 years as a member of Lewes District Council, and takes an interest in politics, the environment, and the history of everything.

Picture of Paul CammishPaul CammishSupport Team Leader

Paul Cammish

Paul joined the team in 2016, after 4 years in videogame design, including a stint with Sony in California, and 12 years as Tech Support for an internet provider in Birmingham. He has been a gamer since the 80’s, which makes him feel very old, but continues to develop videogames in his spare time in-between constructing lightsabers.

Picture of Phil SaundersPhil SaundersJunior System Administrator

Phil Saunders

Phil joined in 2017 as our customer service administrator. If he can’t answer your query himself, he will find someone who can. He is passionate about technology, and about making technology more accessible and easier to use. In his spare time he enjoys listening to music and playing various musical instruments with varying degrees of success.

Picture of Allan BuchanAllan BuchanSystem Administrator

Allan Buchan

Allan helps our customers with their support queries, making sure that they get the help they need. He has bags of customer service experience having previously worked for HBOS, Lloyds Banking Group, Barclays bank and Sky Broadcasting. Allan enjoys going to the gym, hacking at Raspberry Pi projects, and growing (and eating) super hot chillies.

Picture of Doug TargettDoug TargettSystem Administrator

Doug Targett

Doug moved from working in a charity to the team here at Bytemark. He’s been in IT for over 15 years and brings experience of working in a small to medium organisation and seeing systems grow within the charity. He enjoys food, friends and freestyle snowboarding.

Picture of Andrew LadlowAndrew LadlowSystem Administrator

Andrew Ladlow

Andrew joined Bytemark in 2017, after graduating from Lancaster in Computer Science. He’d worked with Linux and administrated servers for several years before deciding to turn his hobbies into a career.

Picture of Matthew WhiteMatthew WhiteSystem Administrator

Matthew White

Matthew joined Bytemark in December 2018 as a Linux administrator. Matthew has worked in IT for 20 years, the majority of time in customer facing technical support roles. Outside of work Matthew likes spending time with his family.

Picture of Ollie DickinsonOllie DickinsonSystem Administrator

Ollie Dickinson

Ollie has had a lifelong passion for all things IT which led him to studying a degree in ‘Network Systems’ at Sunderland University, which contained modules on Telecommunications and Ethical Hacking. He’s heavily interested in both physical and cyber security and after many years of Windows Server & Desktop support, he welcomes the challenge of a more Linux related Sysadmin role. In Ollie’s spare time he enjoys gaming and watching movies.


Picture of Sam SmithSam SmithData Centre Engineer

Sam Smith

Sam joined us full time in 2015, and is developing his skills as a data centre engineer. His experience gained during a degree in Network Management from Sheffield Hallam and his passion for hardware means our servers are in great hands. He adores travel, and in 2016 volunteered to overhaul the IT services in St. Francis Hospital in Zambia.

Picture of Nat LasseterNat LasseterNetwork Engineer

Nat Lasseter

Nat builds out our network, and if you’ve got packet problems, ze’s your person. Ze is an avid board and card game player and is a director of York Hackspace, York’s best space for makers. Ze often demonstrates zes incredible inventions in the office, and is an Esperanto enthusiast.

Marketing, Product and Sales

Picture of Mike PolandMike PolandSales Representative

Mike Poland

Mike built his career at 34SP where he was a support engineer and helped customers scope out and implement their hosting. He now does the same at Bytemark, helping customers find the right managed and unmanaged hosting solutions. He’s a big fan of Huddersfield Town FC, beer and video games.

Picture of Rachel NieldRachel NieldHR & Marketing Assistant

Rachel Nield

Having recently returned from her travels across parts of South East Asia, Rachel joined Bytemark in 2017 as an Office Administrator allowing her to start her career in HR and Marketing. She loves being part of a social group, going for long walks and being in warmer climates! On the side, Rachel creates bespoke handmade wedding stationary.

Picture of Peter WhitePeter WhiteProduct Owner

Peter White

Peter joined Bytemark in 2018 as our Product Owner. Peter helped build (acquired by ZipRecruiter in 2017) and has worked with SaaS and technology companies across the world. In his spare time, he enjoys learning Norwegian.

Picture of Mariam FuentesMariam FuentesUX/UI Designer

Mariam Fuentes

Mariam joined Bytemark in 2018 as a Web/UX Designer. She is enthusiastic about the blend of design, user experience, marketing and business. During her career, she’s experienced UI/UX design and front-end development. In her spare time, she likes fashion design and dressmaking.

Picture of Leanne GodfreyLeanne GodfreyMarketing Executive

Leanne Godfrey

Leanne joined Bytemark in 2018 after completing her Psychology degree and gaining two years of experience in digital marketing. Outside of work, she enjoys music festivals, fantasy football and pugs.


Picture of Ian ChiltonIan ChiltonPlatform Manager

Ian Chilton

Ian joined us in early 2014 as a software engineer. He’s passionate about uptime, reliability, performance, security, hardware, virtualization & DevOps. He always strives to understand how everything works! He’s now responsible for the smooth running of both our internal and customer facing systems. Outside of work he likes following F1 and is a sound engineer, taking charge of technical things at TVCChurch.

Picture of Mark Egan-FullerMark Egan-FullerPlatform Engineer

Mark Egan-Fuller

Mark joined us from Queen Mary University of London where he led the team responsible for supporting their HPC cluster. Before that he worked as a DevOps Engineer supporting websites for major international banks and marketing agencies. He has a variety of experience with different systems and a strong focus on documentation. Outside of work he enjoys videogames and motorcycles.

Picture of Rob FrostRob FrostPlatform Engineer

Rob Frost

Rob joined in October 2018 as a platform engineer. His interests are in Linux, virtualisation, containerisation, and DevOps. He’s been working in hosting and managed services for over 17 years. Outside of work he enjoys music and cycling.


Picture of James CarterJames CarterLead Developer

James Carter

James built the University of York’s Computer Science department’s in-house Linux distribution. He wrote a terminal server and many other crucial parts of their infrastructure, so we were delighted when such a rare hacker came to work for us in 2012. He is a retro-computing enthusiast spotting computers that appear in TV and film and has run an online quiz podcast for over 10 years.

Picture of Chris ElsworthChris ElsworthSenior Software Developer

Chris Elsworth

Chris is a programmer and sysadmin who joined us in 2016. He has heaps of experience from working at two BBC departments (most recently R&D), and from running his own business; Newzbin. He’s an expert in Ruby, all things web, and has experience making apps for iOS/OSX. Chris is a regular visitor to his local climbing wall, has two boisterous collies, and loves to go on bike rides, just because.

Picture of Telyn RoatTelyn RoatSoftware Developer

Telyn Roat

Telyn graduated the University Of York and is a prolific musician and producer. Equally at home with a wrench and screwdriver as with a keyboard and mouse, she loves cycling, bouldering, stilt-walking and board games. Team cat.

Picture of Thomas StirlingThomas StirlingJunior Software Developer

Thomas Stirling

Thomas joins us for a year long industry placement during his Applied Computer Science degree at Leeds University.

Picture of Steve UrmstonSteve UrmstonLead Front-end Developer

Steve Urmston

Steve joined Bytemark in 2014 and has worked as a UX designer, front-end developer and Product Manager for our Cloud product. He has over a decade of experience in design, UX, and web development, and an MSc in Human Computer Interaction. Steve is a keen but erratic golfer, table tennis wizard, and occasional DJ.

Picture of Hannah PirieHannah PirieJunior Developer

Hannah Pirie

Hannah re-joined the team after completing her year in industry with us as part of her degree. Her work on Bytemark’s anonymous recruitment site inspired her dissertation on women in tech. She loves both frontend and backend development and is ready to expand her knowledge of both. Hannah likes adventures, drinking beer and all things crafty.

Picture of Rob KendalRob KendalFront-end Developer

Rob Kendal

Rob joined Bytemark in 2019 and has over 15 years experience in the IT industry across the private and public sectors. As well as a background in server-side and front-end development, he has enjoyed running his own award-winning marketing business, building campaigns for the likes of North Yorkshire County Council and Citizen’s Advice. When not making pixels behave, he can be found having fun with his family, building metal sculptures and pretending to be as good at guitar as Slash.