Meet the team


Picture of Peter Taphouse Peter Taphouse Business Development Director

Peter Taphouse

Peter is a co-founder of the company, designed our extensive core network, built our data centre and managed Bytemark’s finances until 2015. He now leads the teams dedicated to growing both our managed and ever-expanding cloud hosting.

Picture of Julia Gronnow Julia Gronnow Finance Director

Julia Gronnow

Julia joined Bytemark in 2016, bringing invaluable executive and technical experience to the board. Previously, she was Finance Director at Yorktest Laboratories for 5 years. Prior to that, Julia was the Management Accountant at Gamestation, helping them expand from 30 to 350 stores while growing their finance team from 3 to 25 staff. Julia enjoys travelling, walking and relaxing spa days.

Picture of Patrick Cherry Patrick Cherry Engineering Director

Patrick Cherry

Patrick is a systems administrator and software developer with an academic background in biomedical engineering. He leads our software engineering team, and designed Symbiosis which was born from his desire to make system administration for hosting painless. Patrick is a cyclist, choral singer, and cub scout leader.

Picture of Matthew Bloch Matthew Bloch Managing Director

Matthew Bloch

Matthew is a co-founder of the company, and defined many of Bytemark’s workings through software development. Most recently he started an overhaul of our recruitment system by making it uniquely anonymous. Now he keeps the company to its vision of providing engineers with the best tools, and is working all the time to reach new customers.

Picture of Grahame Davies Grahame Davies Non-Executive Director

Grahame Davies

Grahame Davies joined Bytemark in 2012 as its first new director since the company was founded. He brings masses of experience from his founding of Demon Internet back in 1992, years as Group Managing Director of Easynet, and many other business interests including a leading sheet music download site, He is also a long-distance runner.

Human Resources

Picture of Pam Hinds Pam Hinds Human Resources Manager

Pam Hinds

Pam joined us in 2015 from a varied corporate administration & HR background. She helps our growing team with training, mentoring and professional development, as well overseeing our anonymous recruitment. Pam is a nutritional and fitness enthusiast and loves a sunny beach for some R&R.

Customer Services

Picture of James Hannah James Hannah Senior System Administrator

James Hannah

James joined us at the start of 2012 to bring his varied Linux experience to our managed customers. He’s a Mancunian who moved down to Oxfordshire. James spent years in the hacker paradise of student radio, and loves cycling and home-brewing.

Picture of Jamie Nguyen Jamie Nguyen Support Team Leader

Jamie Nguyen

Jamie is a medical doctor with a passion for Linux and Free Software. He made a bold decision to switch careers and joined us in 2016. His medical expertise will keep us alive in the event of a catastrophic viral pandemic, but until then Jamie will trade his trusty stethoscope for a keyboard and mouse. He enjoys cooking and keeping fit.

Picture of James Lawrie James Lawrie Senior System Administrator

James Lawrie

James has worked on web and database systems for years, and from his time at both Netcraft and UKFast knows exactly what our customers want. He has a great mix of programming and system administration experience, and joined us in May 2011 to develop our internal systems and answer our customers’ hard questions.

Picture of David Edwards David Edwards Senior System Administrator

David Edwards

David joined the Bytemark team in 2015 after being self-employed for ten years. His previous work involved writing ERP software for industry as well as developing social networking software. He’s been a Linux user since 2000. When not working with computers, David takes interest in European languages and the history of 1970s Britain.

Picture of Ian Eiloart Ian Eiloart System Administrator

Ian Eiloart

Ian joined us in 2016 from the University of Sussex, where he’d been a systems administrator for 16 years. He’s also served 8 years as a member of Lewes District Council, and takes an interest in politics, the environment, and the history of everything.

Picture of Paul Cammish Paul Cammish System Administrator

Paul Cammish

Paul joined the team in 2016, after 4 years in videogame design, including a stint with Sony in California, and 12 years as Tech Support for an internet provider in Birmingham. He has been a gamer since the 80’s, which makes him feel very old, but continues to develop videogames in his spare time in-between constructing lightsabers.

Picture of Tim Frew Tim Frew System Administrator

Tim Frew

Picture of Phil Saunders Phil Saunders Customer Service Administrator

Phil Saunders

Phil is our newest customer service administrator. If he can’t answer your query himself, he will find someone who can. He is passionate about technology, and about making technology more accessible and easier to use. In his spare time he enjoys listening to music and playing various musical instruments with varying degrees of success.

Picture of Allan Buchan Allan Buchan Customer Service Administrator

Allan Buchan

Allan helps our customers with their support queries, making sure that they get the help they need. He has bags of customer service experience having previously worked for HBOS, Lloyds Banking Group, Barclays bank and Sky Broadcasting. Allan enjoys going to the gym, hacking at Raspberry Pi projects, and growing (and eating) super hot chillies.


Picture of Chris Cottam Chris Cottam Data Centre Engineer

Chris Cottam

Chris Cottam runs Bytemark’s two data centres and is our hardware & Linux kernel expert. His broad experience covers chemical R&D, IT services, computer recycling and life as a roadie. Chris also enjoys hills and beer.

Picture of Sam Smith Sam Smith Data Centre Technician

Sam Smith

Sam joined us full time in 2015, and is developing his skills as a data centre engineer. His experience gained during a degree in Network Management from Sheffield Hallam and his passion for hardware means our servers are in great hands. He adores travel, and in 2016 volunteered to overhaul the IT services in St. Francis Hospital in Zambia.

Picture of Tom Hill Tom Hill Network Manager

Tom Hill

Tom leads the development and build-out of Bytemark’s national network that ties together our two data centres. He’s the one to ask about spanning tree, packets, BGP and netflow. He is also definitely the one to ask about real ale and whisky tasting.

Picture of Næþ'n Lasseter Næþ'n Lasseter Network Engineer

Næþ'n Lasseter

Næþ’n builds out our network, and if you’ve got packet problems, ze’s your person. Ze is an avid board and card game player and is a director of York Hackspace, York’s best space for makers. Ze often demonstrates zes incredible inventions in the office, and is an Esperanto enthusiast.

Picture of Steve Kemp Steve Kemp Platform Engineer

Steve Kemp

Steve is a Debian developer and creator of the excellent Debian administration website. Steve overhauled many of our original hosting products and loves security testing. He is now dedicated to the deployment and management of many of our customer-facing systems. Steve is an accomplished photographer and lives in Helsinki.

Business development

Picture of Mike Poland Mike Poland Hosting Design Engineer

Mike Poland

Mike built his career at 34SP where he was a support engineer and helped customers scope out and implement their hosting. He now does the same at Bytemark, helping customers find the right managed and unmanaged hosting solutions. He’s a big fan of Huddersfield Town FC, beer and video games.

Picture of Richard Legard Richard Legard Account Manager

Richard Legard

Richard looks after our customers and their long term goals. He’s well suited to this role; with over 15 years experience as an account manager in the ISP/Hosting industry. Richard enjoys playing and watching sports; especially football, golf and tennis, and loves spending time with his kids.


Picture of Steve Urmston Steve Urmston Product Manager

Steve Urmston

Steve joined Bytemark in 2014 as a UX designer and front-end developer, and has since transitioned to manage our Cloud product. He has over a decade of experience in design, UX, and web development, and an MSc in Human Computer Interaction. Steve is a keen but erratic golfer, table tennis wizard, and occasional DJ.

Picture of Kim Witten Kim Witten Research Manager (Software)

Kim Witten

Formerly a graphic designer from California, Kim moved to York in 2010 to complete her PhD in sociolinguistics. She joined Bytemark in 2014 as a software developer, moving to a research role in 2016. Kim organises data-driven development methods to improve customer experiences with Bytemark. She enjoys reading, not following recipes, camping, and poker.

Picture of Sam Beckham Sam Beckham Web Developer

Sam Beckham

Sam is a front end developer and co-organiser of Teeside web developers group FrontendNE. He’s an advocate of pattern libraries and componentising elements; and has given talks on both topics at several events and conferences in the past year. Yes, the D stands for David; and no, there’s no relation (unfortunately).

Picture of Bethan Vincent Bethan Vincent Marketing Manager

Bethan Vincent

Bethan is a writer and business builder with a strong interest in business ethics. She built a coffee business, adores food and writes on her own blog. Bethan runs Bytemark’s outreach to the Free Software community and technical conferences.

Picture of Hannah Pirie Hannah Pirie Junior UX/UI Developer

Hannah Pirie

Hannah joins us for a year long industry placement during her Computer Science degree at Lincoln. She has worked with the Customer Services team, and has now moved to the Product team as a developer. Hannah enjoys boxing and playing rugby.


Picture of James Carter James Carter Software Developer

James Carter

James built the University of York’s Computer Science department’s in-house Linux distribution. He wrote a terminal server and many other crucial parts of their infrastructure, so we were delighted when such a rare hacker came to work for us in 2012. He is a retro-computing enthusiast spotting computers that appear in TV and film and has run an online quiz podcast for over 10 years.

Picture of Chris Elsworth Chris Elsworth Software Developer

Chris Elsworth

Chris is a programmer and sysadmin who joined us in 2016. He has heaps of experience from working at two BBC departments (most recently R&D), and from running his own business; Newzbin. He’s an expert in Ruby, all things web, and has experience making apps for iOS/OSX. Chris is a regular visitor to his local climbing wall, has two boisterous collies, and loves to go on bike rides, just because.

Picture of Telyn Roat Telyn Roat Software Developer

Telyn Roat

Telyn graduated the University Of York and is a prolific musician and producer. Equally at home with a wrench and screwdriver as with a keyboard and mouse, she loves cycling, bouldering, stilt-walking and board games. Team cat.

Picture of Ian Chilton Ian Chilton Software Developer

Ian Chilton

Ian is born & bred in Teesside and loves all things technical. His interests include Linux, DevOps, Virtualization, Ruby, tinkering with electronics and Formula 1. On the side he takes charge of technical and AV matters at TVC Church.

Picture of Phil Manavopoulos Phil Manavopoulos Software Developer

Phil Manavopoulos

Phil joined us in 2016 from Bristol to work on building out our cloud hosting services. He’s currently an expert with Go but covers all aspects of web and mobile development, and runs a software feedback service He plays for the Greek national Korfball team.

Bytemark Cloud used to be called "BigV"—nothing has changed except the name! We’re hiring! Please visit to find out more.