Our fast, vertically scalable, in-house cloud hosting platform.
Over the last 30 days, our customer satisfaction was:
We ask everyone we talk to through a support request (ticket) to rate their experience as “excellent”, “satisfactory” or “unsatisfactory”. We do this by email, after the ticket is considered resolved.
The satisfaction figure is the percentage of tickets rated “excellent” or “satisfactory” (excluding unrated tickets).
The response rate over the last 30 days was
Bytemark’s technical advice and support is exceptional and always fills us with confidence. When I go to Bytemark I am always left feeling that the people there are looking out for me.